Customer portals, roles and license keys Everyone signs in, and sees only their part
For when everyone gets in with the same password. Each customer and each person on your team gets their own account, and what they can see and change depends on their role.
A few questions, about five minutes. We reply within one business day.
- Sign-in for customers and staff
- A role decides who can do what
- License keys for the software you sell
What changes
TodayEveryone signs in with the same password and sees everything.
AfterEach person has their own account and sees only what their role allows.
One business, four ways in.
Each person signs in with their own account and sees the part their role allows. Nothing more.
Who sees what
| Sales | Orders | Costs | Payroll | Settings | |
|---|---|---|---|---|---|
| MaríaOwner | Can open | Can open | Can open | Can open | Can open |
| LuisCashier | Can open | Can open | Can't open | Can't open | Can't open |
| CarmenAccountant | Can open | Can't open | Can open | Can open | Can't open |
| AnaCustomer | Can't open | Their own | Can't open | Can't open | Can't open |
- MaríaOwner
SalesOrdersCostsPayrollSettings
- LuisCashier
SalesOrders
- CarmenAccountant
SalesCostsPayroll
- AnaCustomer
Orders · Their own
An example: a shop with a cashier, an accountant and online customers.
What you get
Sign-in for customers and staff. Roles and permissions, so the cashier, the manager and you each see what you need. License keys when you sell software or digital products.
Where it goes
Inside the store, system or app it protects, usually as part of building it.
What we settle before we build
Who needs an account, what each role can do, and what has to stay private. You get the scope and the price before anything is built.
Everything we build
- WebsitesA clean, fast site that explains what you do and makes it easy for people to reach you.
- Online storesYour own store with checkout, so customers buy directly from you and pay the way they prefer.
- Business systemsSales, stock, production, collections, banks and reports in one system, in dollars and bolívares, instead of chats, spreadsheets or an old program.
- Mobile and desktop appsApps your customers or team use on their phone or computer, connected to the rest of your business.
- WhatsApp and Instagram chatbotsAn AI assistant on your WhatsApp and Instagram that answers customers the way you tell it to, at any hour.
- AutomationsThe tools you already use, connected, so the repetitive work happens on its own.
- Accounts and securityLogins for customers and staff, roles for who can do what, and protection for the software you sell.
- Hosting and serversWe set up and look after the server, domain and security, so you never have to think about it.
Tell us how you run things today.
Frequently asked questions
Accounts and security
Can it be added to a system or store I already have?
It usually comes as part of building it. If your software already exists and someone else made it, it depends on how it's built and whether we can work on its code; we check before quoting.
How do my customers sign in?
With their email and a password, or with a code sent to their email or WhatsApp, whichever is easier for them. Each customer sees only their own things: their orders, their invoices or their account statement.
What happens when an employee leaves?
You deactivate their account and they're locked out right away, without changing anyone else's password. What they did while working with you stays recorded under their name.
How do licenses for my software work?
Each copy of your software is activated with a key. You decide how many installs each key allows and when it expires, and you can deactivate it, for example if a customer stops paying.
How much does a customer portal cost?
It depends on how many kinds of users and roles there are, what each one sees, and whether it includes licenses. When it's part of a project, it goes in the same quote, with the scope and the price in writing.
Before we start
How much does it cost?
It depends on what you need. You get the exact price in the quote, before anything is built.
How long does it take?
It depends on what has to be built. The timeline goes in the quote, with the price, before we start.
What's agreed before we start?
In writing, in whatever form your company needs: what's included, what it costs and when it will be ready. Before anything is built, you know exactly what you'll get.
How is it paid?
Half to start. The other half however you prefer: at the end, or stage by stage.
How we work
Who builds it?
Our team. And the person you talk to is the person who builds your software: you explain your business directly to whoever writes the code, with no go-between.
Where do you work from?
From Venezuela. We talk by WhatsApp, email or video, in English or Spanish, so we work with businesses wherever they are.
Do I have to change how I work?
No. We build it around how your business already works.
When do I see it working?
At every stage. We build in short stages and show you screens that already work, with your real products and prices, so the course can change in time.
What we build
Can you build just a website?
Yes. A project doesn't have to be big: a simple website is as welcome as a full system.
Do you build large systems?
Yes. RUSH runs a whole factory, Termotronic: sales, banks, stock, production, imports and tax books, in dollars and bolívares. PrintCo runs a print shop's quotes, production and stock.
Can you bring over the data from my old system?
Yes. We move it into the new system so you don't start from zero: RUSH began by reading twenty years of invoices out of a DOS program.
Security and support
Is my information safe?
The database is backed up automatically every day. Each employee signs in with their own user and permissions, and the system records who did what.
Whose data is it?
Yours. Whenever you ask for it, we hand it over complete.
Can you hand over the source code?
Yes, if you want it: we quote it separately. Our model is to build your system and then keep looking after it as an ongoing service (the server, the database, updates and fixes), so the code isn't part of the usual price. And if we ever stop working on your system, we hand you the code so it can keep running.
What if something fails?
We look after the server, the database and the system, and keep them up to date. If something fails on our side, it's the first thing we attend to.
What happens after launch?
We launch it and stay with your team while they learn it on real orders. After that we're still here for fixes and the next round of improvements.
A few questions, about five minutes. We reply within one business day. If you'd rather just write, that works too.